Getting support

The support portal sits inside the app, so a request arrives with the context we need.

How it works

  1. Open the support portal from the app menu.
  2. Describe the problem and, if it helps, name the affected key.
  3. Follow the reply in the same place — you get an email when we answer.

Your API keys and recent events are already attached, so you rarely have to look anything up before writing.

Feature requests

For ideas rather than problems, use the public board — you can also see and support what others suggested: the feedback board

Open the support portal