Frequently Asked Questions

SilentShield is an invisible CAPTCHA and bot protection service. It uses AI-powered behavior analysis to detect bots without showing image puzzles or interrupting real users. It's 100% GDPR-compliant and hosted exclusively in the EU.

SilentShield analyzes user behavior patterns like mouse movements, typing speed, and interaction timing. Our AI model scores each interaction and flags suspicious activity — all without cookies or personal data collection.

Yes, 100%. SilentShield does not use cookies, does not track users, and does not collect personal data. All data is processed and stored exclusively in EU data centers. We are fully compliant with GDPR/DSGVO regulations.

Integration takes about 60 seconds. Add our JavaScript widget to your page, configure it with your API key, and you're protected. We provide detailed documentation and code examples for all major frameworks.

When you reach your monthly request limit, additional requests are still processed but flagged. You can upgrade your plan or purchase add-ons for extra API limits at any time. You'll receive notifications before reaching your limit.

Yes! Our Free plan includes 1 domain and 1,000 requests per month — no credit card required. You can upgrade to Basic, Pro, or Enterprise at any time as your needs grow.

We accept all major credit cards (Visa, Mastercard, American Express) through our secure Stripe payment integration. Enterprise customers can also pay via invoice.

Team management lets you invite colleagues with role-based access (Owner, Admin, Member). Team members can share API keys and view analytics together. The number of team members depends on your plan.

Add-ons let you extend your plan with extra features like additional API request limits, more team members, or premium capabilities. You can subscribe to add-ons independently of your base plan.

You can delete your account at any time from your account settings. Your data will be anonymized and removed according to our data retention policy. Active subscriptions will be cancelled automatically.

Yes. SilentShield is fully accessible and compliant with WCAG 2.1 standards. Since our protection is invisible, there are no visual challenges that could exclude users with disabilities.

SilentShield supports 25 languages including English, German, French, Spanish, Italian, Dutch, Japanese, Korean, Portuguese, and many more. The widget and dashboard automatically adapt to your users' language.